FAQ

Booking

You can contact me via the contact form and I can help you book, or you can call the spa to make an appointment. A credit card or gift certificate is necessary to book your appointment.

Arrival

Please arrive 15 minutes before your scheduled appointment to fill out paperwork, use the restroom, tell your therapist about any change in health, etc. This allows you the time for a relaxed and unhurried experience.

Arriving Late

If you are late to your session you are welcome to whatever time is left in your appointment. Due to the nature of our schedules, appointments cannot be extended past their original time slots. Please call ahead if you know you might be late, and we can try to make small accommodations.

No Show Policy

We request a minimum of 24 hours notice for regular appointments and 48 hours notice for multiple services or spa packages. We will redeem your gift certificate or charge your credit card 50% of the service price for late cancellations or if you do not show for the appointment.

Session Procedures

Prior to your session you will be ask to fill out paperwork covering general health, problem areas, and policies. Your therapist will work with you towards your treatment goals. Your therapist can easily change the temperature, music, and pressure to your liking. Please don’t hesitate to ask for more or less pressure or time on an area as to suit your therapeutic needs.

Disclaimer

Massage Therapists do not diagnose or prescribe for medical conditions nor are they allowed to provide treatment for a specific condition without a doctor’s supervision. Your therapist may make recommendation for things done at home, but you are always advised to follow your physician’s care orders first.